ZoneAlarm Reviews

This was the first thing my friend installed on my computer back then when I had a dialup internet connection.
Then there were popup alerts when someone was trying to access my computer, and an option for the notifications to be silenced - as for after a while they were annoying, but after that I didn't feel informed enough... Now it's just doing its job, and I pleased.

My PC's fan silenced, and the anxiety flew away. True that now I also use Google's DNS, for which I'm thankful for as well.

Thank you :-)

I have nothing but praise for Zonealarm, I have been using it since windows xp and have continued using it on windows 10 and now on windows 11. I cannot fault any department. All have been very helpful and courteous whenever i have had to contact them.

I have a high-end specs gaming desktop I use for work but nevertheless, ZA makes it suffer. I have used ZA since 2009, but this is becoming ridiculous.

UI design is super dated and hasn't been updated since 2012, despite users begging for years for optimisation and change.

Stay away!

a while ago i stupidly possibly ticked a box for auto-renew.
Can I get through to cancel... no way.
User name/password reset does not work.
I cannot find a way to block payment via Paypal.
Current "summer offers " are cheaper than renewal options.
A right nightmare of a company .
Have used Sophos without issue

I feel totally ripped off , paying out £119 for the initial product , allowing them to access my computer, then after a couple of months , they rang to say the updates would not install and said they need another £129 to allow them to do this , yesterday they rang again to say they could not install the updates, I put my foot down, I have told them I am not happy to stick their product where the sun doesn’t shine , I have never in all the years had any issue using mcafee , so I have paid almost £250, for what ? As soon as I got off the phone he or someone took the shortcut from my desktop , but I had already got mcafee back and that picked up a threat from guess who ? Yes zonealarm and it quarantined and removed it phew , STAY AWAY KEEP YA MONEY ,AND KEEP THEM OUT OF YOUR COMPUTER !

Worst company I have ever dealt with in every way. They call you ask you for money and completely messed up my computer. Stay well clear

I bought ZA Extreme Security - installed on Win7 and Win 10 machines. Working well - then they offered this NexGen program as an upgrade. I installed it on my Win 7 machine - installation went OK. So installed on my Win 10 machine. After 60 minutes - this program was wreaking havoc - deleting legacy files on my networked file server, and no provision to customize scanning locations. I could not uninstall it. I could not delete it. And even worse - it screwed up the Win 7 restore function - so none of my saved restoration slots would work. I am NOT a newbie - I build computers, and have tried restore from safe mode, as well as trying to elevate reinstall as a system user. This thing is worse than any virus it could possibly have protected me from. Fool I was for not cloning my system drive before installing this crapware.

I bought a lifetime Office Software pack from this company (Paid £179) , ever since on opening I get a message advising that this software may not be genuine !!! This company also installed software which allows your PC to run illegal software packages !!
Now trying to get my money back .... but without success. DO NOT USE THIS COMPANY>

I bought McAfee security from Amazon and it didn't work. They put me through to zone alarm without my knowledge. I didn't even realise. I thought it was a McAfee tech. They wanted to sell me zone alarm for 79.99. I almost decided to pay till the man got rude and calling me incompetent. Don't deal with them.

After being a loyal customer for over a decade and recommending Zone Alarm to many others it's hard to believe how utterly rubbish the "NextGen" that I recently loaded onto my system running Windows 11 is. Stay well away from this product, all it does now is take away your control and cause major system issues with apps and drivers.